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Reviews and Ratings
Reviews from guests about their experience.
84%
loved their spa retreat and can’t wait to return.
8.4/10
Great
Rooms
9.0
Location
8.4
Service
10.0
Dining
7.8
Guest reviews
8.4/10
based on 5 reviews
9.1
9.1/10 based on 696 reviews
Matthew
United Kingdom,
March
2025
6.0/10
I had a wonderful stay at Riad Chams, enjoying the cozy atmosphere and superb service from the staff, particularly Rahhal and Ali. While the location was convenient and peaceful, I did experience some noise from other guests, which might be a concern for light sleepers. Overall, the inviting decor and personal touches made my experience nice.
Rooms
9.0
The room I stayed in was clean, spacious, and beautifully decorated, providing a comfortable space to unwind. It had convenient outlets and a cozy ambiance, perfect for relaxing after exploring the city.
Service
10.0
The staff were incredibly friendly and welcoming, always ready to help with local insights and recommendations. They made me feel at home throughout my stay, which was a highlight of my experience.
Location
9.0
Riad Chams is located in a quiet area just a short walk from the bustling markets and attractions of Marrakesh. It took me around 10 minutes to reach Jemaa El Fna, making it a convenient base for exploring the city.
Dining
8.0
Breakfast was enjoyable, with a nice selection of items, including freshly squeezed orange juice. However, I feel there could be improvements to make it even more good, like adding a cooked egg dish.
Facilities
9.0
The facilities were well-maintained, including a lovely courtyard and a rooftop terrace that offered a lovely view. The WiFi was strong enough to stay connected easily, which I appreciated.
Albert
United Kingdom,
February
2025
6.6/10
My stay at Riad Chams was an absolute delight. The staff were super friendly and genuinely made me feel at home, which is a huge plus. While the location was slightly tucked away in winding alleyways, it added to the charm, though it could be a bit daunting to navigate at first. The breakfast was plentiful and tasty, but I felt it could use a little more variety to reach its full potential.
Rooms
9.0
The room was comfortable and cozy, with a nice view of the courtyard. It was clean and well-maintained, offering a good space to unwind after exploring the city.
Service
10.0
The hospitality was great. From the airport pickup to arranging my tours, the staff went above and beyond to ensure I was well taken care of.
Location
8.0
Though the Riad is a bit off the main paths, it’s a peaceful spot just a short walk to the bustling Medina and all its attractions.
Dining
7.0
Breakfast was delicious and included fresh orange juice and great coffee, but I wish there was more variety offered each day.
Facilities
8.0
The facilities were well-maintained and included a beautiful rooftop area to relax. The basic amenities were great for my needs.
Norman
United Kingdom,
January
2025
6.8/10
My stay at Riad Chams Marrakech was a lovely experience overall. The serene environment provided a perfect escape from the hustle and bustle of Marrakesh. The staff was incredibly warm and welcoming, though I encountered some noise from other guests that slightly interrupted my sleep. Still, I would choose to return because of the charming atmosphere and helpful service.
Rooms
9.0
My room was spacious and clean, providing a comfortable retreat. I appreciated the lovely decor and the comfortable bed, making it a pleasant place to unwind after a day of exploring.
Service
10.0
The service was really good. The staff were friendly and attentive, always eager to provide recommendations and assistance. They even arranged an early breakfast for me before my departure at 5 am, which was above and beyond my expectations.
Location
9.0
The location was quite charming, tucked away in a quieter area but still within walking distance of all major attractions. It felt safe at all times, even navigating the narrow alleyways leading to the Riad.
Dining
8.0
Dining options were quite tasty. Breakfast included fresh orange juice and was a lovely way to start my day. I enjoyed a meal at the Riad on my first night, which was much better than some other places I had experienced in Morocco.
Facilities
9.0
The facilities were good, offering amenities like airport shuttle service and a sun terrace. I particularly enjoyed relaxing in the rooftop area, which added to the charm of my stay.
Charlotte
United Kingdom,
December
2024
6.8/10
I had an amazing experience at Riad Chams Marrakech. The staff were incredibly friendly and made me feel at home. The location was quiet yet close to the vibrant Medina, providing a perfect balance for relaxation. Although the guided tour I took was not what I expected, the overall comfort and cleanliness of my stay were great, and breakfast was good.
Rooms
9.0
My room was traditional yet modern—big, clean, and well-equipped with air conditioning and great showers. It was exactly what I needed after a day of exploring the city.
Service
10.0
The service was excellent! The staff, especially Ali and Rahhal, went above and beyond to accommodate my needs and made sure I felt welcomed throughout my stay.
Location
8.0
I loved the location; it was just outside the main area of the Medina, so it was nice and quiet while still being a short walk to the markets. It might be a little tricky to find at first, but once you get the hang of it, it’s not a problem.
Dining
7.0
Breakfast was one of the best meals I had in Morocco—varied and delicious, with fresh orange juice and great coffee. However, dinner portions were a bit small for the price.
Facilities
8.0
The facilities were decent, with all the essentials like room service and housekeeping. I appreciated the little touches like tea and biscuits when I arrived.
Cameron
United Kingdom,
November
2024
6.6/10
I genuinely enjoyed my stay at Riad Chams Marrakech. the location was peaceful, just outside the hustle and bustle of the Medina, making it a lovely retreat. The staff, especially Rahhal and Ali, were incredibly welcoming and attentive, enhancing the personal touch of the experience. However, I did find the noise from other guests a bit disruptive at times, so light sleepers may want to take that into consideration.
Rooms
Service
10.0
The service was fantastic. the staff went above and beyond to assist with local recommendations and arranged our tours seamlessly. Their genuine friendliness made my stay feel special.
Location
8.0
The location was convenient yet quiet, just a short walk to the markets. though the narrow alleyway leading to the Riad could be tricky to navigate, especially at night.
Dining
9.0
Breakfast was a highlight each morning, with delicious choices and fresh orange juice. it was a lovely experience enjoying it on the roof terrace under the sun.
Facilities
7.0
The Riad offered a cozy atmosphere with several facilities, including a nice roof terrace. however, I found that some services required cash, which was a bit inconvenient.
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